Frequently asked questions

Old Town Quito Suites is a heritage boutique hotel with seven apartment-style suites in a restored 300-year-old colonial mansion in San Blas, in Quito's UNESCO-listed Historic Center. Every suite has a fully equipped kitchen and a living area, with the personal service of a small hotel.

High Ceilings sleeps up to 2 guests; Painter's Dream and Gardener's House up to 3; Nine Arches up to 4; Touch of Wood up to 5; Over the Bridge and Room with a View up to 6. Suites range from 60 to 110 m² (646 to 1,184 ft²).

Yes. Every suite has a fully equipped kitchen with an induction cooktop, matching pots and pans, a microwave, a dishwasher, a large refrigerator, a coffee maker and a toaster.

Couples usually choose Painter's Dream (60 m², open plan, LED fireplace), High Ceilings (60 m², separate bedroom, ceilings of 5 to 6 meters, marble bathroom) or Nine Arches (110 m², nine original brick arches, LED fireplace). Each has a queen bed.

The two-bedroom suites: Touch of Wood (up to 5 guests), Over the Bridge (up to 6 guests, two full bathrooms) and Room with a View (up to 6 guests, one full and one half bathroom). Nine Arches, with one bedroom and room for up to 4, also suits small families.

Painter's Dream, Gardener's House and Nine Arches are on the ground floor, with no stairs. The other four suites are on the second floor and reached by stairs, as this heritage house has no elevator; our team is always happy to carry your luggage.

Every suite has a portable heater for cool Quito evenings. Painter's Dream, Nine Arches and High Ceilings also have an LED fireplace.

Yes. Extra single beds can be added on request, with an extra charge from the third guest, up to each suite's maximum. A crib is available on request. Children count as guests from age 12.

No. The suites do not have balconies. The house keeps its colonial layout around a central courtyard.

The house is around 300 years old, which places it in the early 18th century. There are no official records of the exact year it was built.

A Smart TV with Fire TV Stick, high-speed internet, and extra blankets and pillows in the closet, softer or firmer, so you can sleep the way you like.

Yes, breakfast is included in every stay, in two ways. Your kitchen is restocked every day so you can prepare breakfast whenever you like, or you can order the night before and we deliver a freshly cooked breakfast to your suite between 7:30 and 9:00 am. You can choose a different option each day.

The restocked kitchen has sourdough bread, fruit and juice, milk, yogurt and granola, eggs, ham and cheese, butter, and specialty coffee and tea. The delivered breakfast includes eggs your way or French toast, bread and croissants, fruit or vegetable salad, and coffee and tea.

Yes. Housekeeping is daily, and we offer a laundry service at US$3 per pound. The suites do not have a washing machine.

Yes. Private airport transfers are booked directly with the hotel, from US$40 for up to 3 people plus US$15 per additional person. Message us on WhatsApp with your flight details.

Yes. All tours are private, with professional bilingual drivers. The most requested are the Historic Center walking tour, a Quito city tour, Mitad del Mundo, Cotopaxi, Quilotoa, Mindo, Otavalo and Papallacta. Our team arranges them for you on WhatsApp.

Yes, there is one parking space, suitable for an SUV or a mid-size car, at US$11 per night. As there is only one, let us know before you arrive.

No, pets are not allowed at Old Town Quito Suites.

Yes. Every suite has a full kitchen and high-speed internet, the dining table doubles as a desk, and we offer daily housekeeping and laundry. The larger suites, such as Nine Arches, give you room to live and work.

Book on our official website with Check Availability: you choose your exact suite, dates and guests. You can also message our team on WhatsApp at +593 987 991 392 or write to [email protected].

Booking direct lets you choose your exact suite, connects you with our team on WhatsApp from day one for transfers, tours and tips, and keeps special requests and date changes with the hotel, not a call center.

It depends on the rate plan you choose when you book. Each rate shows its cancellation terms before you confirm.

Yes. Some rate plans include the airport transfer. You see what each plan includes when you choose it during booking.

Check-in is from 3:00 pm and check-out is until 11:00 am.

At José Antepara E3-61 and Vicente León, in San Blas, one of the oldest neighborhoods of Quito's Historic Center, the first city declared a UNESCO World Heritage Site.

On foot, the Basilica del Voto Nacional is about 5 minutes away, Plaza del Teatro about 7 minutes, Plaza Grande about 12 minutes and La Ronda about 17 minutes.

Yes. San Blas is a very safe neighborhood, surrounded by small, high-quality restaurants and cafés. Our team is always available on WhatsApp for tips and recommendations.

Yes. Old Town Quito Suites is a welcoming boutique hotel for every guest and every couple.